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Privacy Policy

Privacy Policy

Privacy Contacts & Opt-Out

If you have any questions or concerns regarding your privacy or the handling of your personal information, please contact us at:
Email: customerservice@1to1printers.com
Phone: (281) 821-4400
Mailing Address: 15031 Woodham Drive Suite 370, Houston, TX 77073

If you receive SMS communications from us and wish to opt out, you can do so at any time by replying "STOP" to any message you receive. Upon receiving your opt-out request, we will promptly remove your number from our SMS list. For assistance, reply "HELP" or contact us using the details above.

Security, Access Controls & Data Handling

Your privacy is important to us. We implement strict access controls and robust security protocols to protect the confidentiality of your data. Our technical and organizational measures include:

  • Restricting access to user data to authorized personnel only.
  • Utilizing secure authentication and authorization procedures.
  • Regularly monitoring and updating our security systems.
  • Conducting staff training on data protection and privacy.
  • Applying encryption and other safeguards to prevent unauthorized access or sharing.

Your data will not be transferred to external organizations.

Mobile/SMS Privacy

We are committed to protecting your privacy. We do not share, sell, or transfer your personal information — including mobile data — to third parties for marketing or promotional purposes under any circumstances.

Purpose & Use of Data

We collect personal data to provide and improve our services, respond to your inquiries, and ensure a better user experience.

  • Purpose of Data Collection: To deliver our services, communicate with you, and enhance your experience on our website.
  • Use of Data: Your data is used exclusively for service provision, customer support, and website improvement.
  • Data Sharing: Your data will not be shared or transferred to external organizations.

At 1to1printers (“we,” “our,” or “us”), we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our websites www.1to1printers.com, 1to1printers.espwebsites.com, and our customized portals for customers (myprintcenter.us) (the “websites”). By using our websites, you agree to the practices described in this Privacy Policy. The use of our websites is also governed by our Terms and Conditions.

1. Information We Collect

We collect personal and company information in various ways when you interact with our websites. The types of information we may collect include:

  • Personal Identification Information: Your name, email address, phone number, order details, billing and shipping address, payment information, and other details you may provide when creating an account or using our services.
  • Technical Information: IP address, browser type, operating system, and usage data collected via cookies or other tracking technologies.
  • Transaction Data: Details related to any transactions or purchases. Credit card information is not stored on our servers; it is processed by the merchant service used to process your orders and is required to maintain PCI Compliance.

2. How We Use Your Information

  • To provide and improve our services and manage customer accounts.
  • To communicate with you (service messages, responses to inquiries, account updates).
  • To personalize your experience and improve our websites.
  • To monitor and analyze usage trends, detect and prevent fraud, and comply with legal obligations.

3. Cookie Policy

You may disable cookies in your browser; some features may not function without them.

  • Cookies are required for login and core site features.
  • Cookies help measure visits and understand site usage.
  • Cookies help remember whether you are logged in.

4. How We Protect Your Information

  • Data Access: Access is limited to authorized personnel who require it to perform their duties.
  • Security Measures: We use administrative, technical, and physical safeguards (including industry-standard encryption) to prevent unauthorized access, disclosure, alteration, or sharing. No method of transmission or storage is 100% secure.

5. Your Rights and Choices

  • Access/Correct/Delete: You may request access to, correction of, or deletion of your personal information (subject to applicable limitations).
  • Marketing Opt-Out: You can opt out of marketing at any time using the instructions in our messages. For SMS, reply STOP to any message; for assistance, reply HELP or contact us using the details above.

6. Children's Privacy

Our websites are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Please review it periodically.

8. Contact Us

For any privacy questions, please use the contact details listed at the top of this page.